P O L I C I E S

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P A Y M E N T

We accept debit and credit cards from all of the major card payment organizations as well as PayPal.

S H I P P I N G

All of our packages are processed and shipped free of charge via USPS First Class Mail within seven business days from Birmingham, Alabama. You should expect to receive yours two business days after shipping, although transit times can vary from 1-3. We do not ship expedited or internationally.

R E T U R N S

All of our sales are final unless yours has been damaged by our shipping carrier. In the event of this, email us at needleandthreadmfg@gmail.com with a picture and description, and we will gladly send a replacement.

R E P A I R S

All of our goods are delivered with a built to last guarantee. If one of ours ever fails to preform when you put it to the test, email us at needleandthreadmfg@gmail.com, and we will issue a free repair.

If any of your questions regarding our policies have been left unanswered, click here.